The website at www.guzelcoffee.com is operated by Guzel Coffee Ltd, a company limited by guarantee which is registered in England under number 11109245 with registered address 2 Cobden Mews, 90 The Broadway, SW19 1RH. Your company Ltd will be what's known as the controller of the personal data you provide to us.
Data that We Collect
We only collect basic personal data about you which does not include any special types of information or location based information. This does however include the following information when you send an e-mail to us, purchase from us or contact us through the Website: your name, e-mail address, postal address, telephone number, how you heard about us and the particular details of your enquiry. We use this information to respond to your enquiry / purchase a product, to send you information about us or the Website and if you have any queries.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me", your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
Interest-Based Online Advertising and Google Analytics
We also use Google Analytics for re-marketing, you can opt out of this by using the following tool provided by Google - https://tools.google.com/dlpage/gaoptout/ or http://www.google.com/settings/ads
Why we need your data
We need to know your basic personal data in order to provide you with the product you purchased in line with this overall contract. We will not collect any personal data from you that we do not need in order to provide and oversee this service to you.
What we do with your data
All the personal data we process is processed by our staff and Chaplin Multimedia (Design Agency) in the UK however for the purposes of IT hosting and maintenance this information is located on servers within the European Union. No other 3rd parties have access to your personal data unless the law allows them to do so. Any payment information is held by Sage Pay/Worldpay our payment provider. We do not store any payment information.
How long we keep your data
We are required under UK tax law to keep your basic personal data (name, address, contact details) for a minimum of 6 years after which time it will be destroyed. Your information we use for marketing purposes will be kept with us until you notify us that you no longer wish to receive this information.
What we would also like to do with your data
We would however like to use your name and email address to inform you of future offers and similar products. This information is not shared with 3rd parties and you can unsubscribe at any time via phone, email or website. If you would prefer not to receive particular information, please inform us of this by sending an email to firstname.lastname@example.org
What are your rights
If at any point you believe information we process is incorrect you can request to see this information and have it corrected or deleted. If you wish to raise a complaint on how we handled your personal data, you can contact us to have the matter investigated. Email email@example.com
If you are not satisfied with our response or believe we are processing your personal data not in accordance with the law you can complain to the Information Commissioner's Office https://ico.org.uk